Shipping and Return Policy
Shipping Policy
At Prixxify, we strive to provide our customers with fast and reliable shipping. Below are the details of our shipping process:
- Shipping Time: We aim to deliver your products within a maximum of 8 business days from the date of purchase, usually it takes 5 business days.
- Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Shipping Costs: Shipping costs will be calculated and displayed at checkout based on your location.
- Order Tracking: Once your order is shipped, you will receive a confirmation email with your tracking information. You can track your order directly from our website or the provided tracking link.
If there are any delays beyond 9 business days, we will contact you with an update regarding your order status.
Return Policy
Your satisfaction is our top priority. If you're not completely happy with your purchase, you can return the product for a full refund or exchange within 30 days of receiving your order. Returns are free of charge.
Eligibility for Returns:
- Products must be in their original condition and unused.
- Products must be returned in their original packaging.
- Proof of purchase (order confirmation or receipt) must be provided.
How to Initiate a Return:
- Contact us at support@prixxify.com to initiate your return request. Please include your order number and the reason for your return.
- We will provide you with a prepaid return shipping label via email.
- Print the label, attach it to your package, and drop it off at the nearest shipping location.
Refunds:
- Once we receive and inspect your return, we will notify you via email.
- Approved refunds will be processed within 5-7 business days and automatically applied to your original method of payment.
Exchanges:
If you wish to exchange a product for a different item, please follow the return process and place a new order for the desired item.
Non-Returnable Items:
- Items marked as final sale or non-returnable cannot be returned or exchanged.
Contact Us:
If you have any questions about our Shipping and Return Policy, feel free to reach out to us at:
Prixxify
Email: support@prixxify.com
Website: https://prixxify.com